Privacy Policy

Lumiere Aesthetics is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you use our website or contact us regarding our services.

Our website address is: lumiereaestheticsskinco.com

Comments

If you have any questions regarding this policy, please contact us using the details provided on our Contact page. When visitors leave comments on our website, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection. An anonymised string created from your email address (known as a hash) may be provided to the Gravatar service to check if you are using it. Once your comment is approved, your profile picture may be visible to the public alongside your comment.

If you upload images to the website, you should avoid uploading images that contain embedded location data (EXIF GPS). Visitors to the website can download and extract location data from images on the site.

Our website may use cookies to improve user experience and analyse how visitors use our site. If you leave a comment on our site, you may choose to save your name, email address and website in cookies. These are for your convenience so you do not have to fill in your details again when leaving another comment. These cookies will last for one year.

If you visit our login page, a temporary cookie may be set to determine whether your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.

Login cookies and screen preference cookies may also be used if you have an account on the website. You can disable cookies at any time through your browser settings.

Articles or pages on this site may include embedded content such as videos, images or social media feeds. Embedded content from other websites behaves in the same way as if you visited the external website directly.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that content.

We do not sell or share your personal data with third parties for marketing purposes. However, we may use trusted third-party services to operate our business and website, including:

Phorest – for online appointment bookings and client management
Mailchimp – for email marketing and newsletters (only if you have opted in)
• Website hosting providers and analytics tools

These providers only process your data where necessary to provide their services and are required to keep your information secure.

If you leave a comment, the comment and its metadata may be retained indefinitely so we can recognise and approve follow-up comments automatically. If you contact us via a contact form or booking system, we may retain the information you provide for administrative, legal or customer service purposes.

Under UK data protection law, you have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data where appropriate
• Withdraw consent from marketing communications

To request access to or removal of your data, please contact us directly. Visitor comments may be checked through an automated spam detection service. Information submitted through booking forms or email marketing sign-ups may be securely processed by third-party providers such as Phorest or Mailchimp.